JPFM About Us

JPFM is the The UK's leading support partner for facilities management and property managers. Our service allow us to monitor sites 24/7 to ensure safety and security.

Our leadership team is made up of industry professionals with facilities management and property management backgrounds. After seeing a gap in the market for a dedicated facilities management site monitoring service, JPFM was established. 

We're not just a generic call centre. We know property and we know facilities management. This gives us the unique approach to be able to understand the sites and reports that we deal with through our in hour 24/7 helpdesk and monitoring centre. From here, we take complete management of the in hours and/or out of hours calls and ensure that the correct engineer is assigned, whether it be from your own contractor list of from our vetted supply chain. Workflow is managed in line with agreed SLA's with a view to minimise risk, down time and unnecessary costs.

The services offered to our clients are designed to give peace of mind that you asset, site and tenants are safe and secure.

Our call centres and monitoring stations supports clients throughout The UK and USA. We try and keep our approach to business as straightforward as possible and apply a can do attitude to ensure swift actioning.

As well as our 24/7 helpdesk service, we are also able to offer our client other support services to give extra levels of safety and security. To make things simple, we offer different levels of pricing which include different levels of service.

It would be great to discuss your 24/7 helpdesk requirements and work with you. Please get in touch to learn more.